FAQs

You’ve Got Questions - I’ve Got Answers

Do you work in Ocean Reef or Carine?

I have heard there is another Dr Caroline Chin who is a GP at Prendiville MC and Oakley MC but that is not me!  Please do your research if you are booking online, I currently only work in the suburb of Floreat.  I have only heard good things about her but probably best to stick to one GP with the same name!

Can I get a same-day appointment?

I work 4 half days a week, with either morning or afternoon sessions in an aim to be accessible to all.  I am usually not booked out in advance but if your appointment is not urgent it would be prudent to make an appointment a few days in the future to allow for book on the day appointments to be possible.

What is the fee structure?

I am a private billing practitioner.  That means with every consultation there is a fixed Medicare rebate and an associated out of pocket cost.  A standard consultation is 15 minutes (which goes very fast!).  I bill for short consultations at times and at times long consultations for anything complex or time consuming.  If you think your appointment will be at least 20 minutes long, it would be appreciated if you could make a double appointment to avoid making subsequent patients wait for long periods.  Long consultations may not always result in a larger out of pocket expense.
I am mindful of aged pensioners on a fixed income, multiple illnesses in the one family or chronic problems requiring multiple frequent appointments.  I do my best to discount or eliminate fees so that the out of pocket cost is reduced.